TECHNICAL SERVICE

Wherever you are in the world; TERMOFAN is aware of the quality of its products. In order to minimize the waste of resources, the company has organized its philosophy as “fast and continuous support”.

The problems encountered during the use of the systems are transmitted to the support line as soon as possible. Service support agreements are resolved within the period specified. Preventive actions to be taken in the light of the data obtained are shared with the authorities during customer visits.

With the training and support services provided, it is aimed to maximize users’ system features and to minimize usage error level.

✓ Complete assembly at customer’s facility,
✓ Full technical training when starting work,
✓ Renovation and improvement services at the customer’s facility,
✓ Online or telephone technical assistance,
✓ Technical assistance with video call if necessary,
✓ Fast spare parts shipment.